Find answers about GTAAssets purchases, licenses, downloads, support, updates, and product usage.
What am I buying?
You are purchasing a digital product license. You are not purchasing ownership of the original product, source rights, copyright, branding, or intellectual property.
For full license details, refer to the EULA.
Where do I find the license rules?
The EULA explains how the product can be used, modified, installed, restricted, transferred, terminated, and enforced.
You should read the EULA before purchasing or downloading any product.
Can I use the asset on more than one server?
Only if the product page or EULA expressly allows it. Otherwise, products are licensed according to the license type stated at purchase.
For single server or single user rules, refer to the EULA.
Can I edit or modify the files?
Modification rights depend on the specific product and license terms.
Refer to the EULA before editing, adapting, or modifying any purchased product.
Are purchases refundable?
Because GTAAssets sells digital downloads, purchases are generally final once the product is delivered, accessed, or downloaded.
Refund details are listed in the Terms of Sale.
What happens if I bought the wrong product?
Contact us with your order number. We may review the request, but accidental purchases are not guaranteed to be refunded or exchanged once digital access has been provided.
What should I do if my download link does not work?
Contact support with your order number, purchase email, product name, and a description of the issue.
Do products include installation support?
Basic installation guidance may be provided where available. Custom setup, server configuration, third-party conflicts, and heavily modified files are not included unless separately agreed.
Are updates included?
Updates are not guaranteed unless stated on the product page. Some products may receive fixes, revisions, or improvements at GTAAssets’ discretion.
Can I use GTAAssets products commercially?
Commercial use depends on the license type and product terms.
Refer to the EULA for commercial use rules.
Is GTAAssets affiliated with Rockstar Games, Take-Two Interactive, Cfx.re, or FiveM?
No. GTAAssets is not affiliated with, endorsed by, sponsored by, or officially associated with Rockstar Games, Take-Two Interactive, Cfx.re, FiveM, or related rights holders unless expressly stated.
What information do I need for support?
Please include:
- Order number.
- Purchase email.
- Product name.
- Product version, if known.
- Description of the issue.
- Screenshots or error messages, if helpful.
- Steps you have already tried.
Can my license be revoked?
Yes. A license may be suspended or terminated for violation of the EULA, fraud, chargeback abuse, unauthorized redistribution, leaking, resale, or other misuse.
